All items are professionally packed with the utmost care to ensure a safe trip! The carrier may differ from what's currently shown.Military APO/FPO locations that use a U. We may contact you for additional verification if needed. We are committed to providing our customers with the highest level of service and value! Our #1 priority is to make sure that every customer is a satisfied customer. Please note, not all merchandise is returnable.
Please ask if you're unsure. See below for more details on what is and is not returnable. No exceptions will be made.
We will not accept COD deliveries. These will be refused and sent back without notice. A signature is required for proof of return. Carrier tracking information alone isn't enough to clearly prove the package was delivered to us. Items include but are not limited to.Any item with saliva contact harmonicas, reeds, recorders, mouthpieces, etc. Harmonicas/Kazoos, Mouthpieces, Microphones, open boxes of reeds, jaw harps, or guitar strings, any other item which cannot be properly sanitized. Opened Software, Pre-Recorded Media, Videos, Sheet Music.
Defective Copyrighted materials may only be exchanged for the same item/title. Instrument strings are not returnable and non-refundable if the package has been opened. A broken string is not considered to be a "defective" product and/or "not as advertised". Electronic and acoustic drum sets, and any percussion instruments with scuffs/markings from being struck are non-returnable. This includes cleaning supplies, care products, and rosin; Personal Care; Headphones/Earphones, Earbuds, Ear plugs, Special Order items, where indicated.
This includes tubes, instrument strings, pickups, raw frame speakers, drum heads, drumsticks, cymbals, cowbells, harmonicas, jaw haps and recorders. At ZoZo Music, we believe that Today's satisfied customer, is tomorrow's loyal patron. That's why our number one priority at ZoZo Music is to make certain that every customer, is a satisfied customer.We know that the level of customer service and support is just as important as the price and quality of the product. Selecting and purchasing a product online can be a very difficult process.
From our highly knowledgeable staff to our unbeatable low prices, ZoZo Music is sure to please. Member of The Better Business Bureau.Member of Namm (National Association of Music Merchants). Do you sell any other items? Yes, we also sell gig bags, hardshell cases, an assortment of amplifiers, tuners, pickups, effects pedals, straps, cables and many other accessories! We also carry other instruments such as flutes, saxophones, trumpets, clarinets, pro-audio equipment, DJ equipment, drum sets, percussion, violins, banjos, ukuleles, mandolins and much, much more! We carry products from brands such as Fender, Takamine, Washburn, Oscar Schmidt, ESP, Ludwig, Electro-Harmonix, Digitech, Korg, Vox and pIgnose, just to name a few.
In most cases, we use stock photos. The grain, color and other small details may differ slightly.We are an Authorized Dealer for all new instruments we sell. I received my item but it's missing something... This means we messed up a little and we promise to make it right. I received the wrong item... This means we really messed up and we promise to make it right. Does the instrument come with a case or any other accessories? No, the instrument does not come with a case or any other accessories unless otherwise noted in the description.
ZoZo Music is currently based in the state of Texas. Can I cancel an order?
We hope that in most cases, this expedited order processing works in your favor, but we regret that it can make it very difficult to honor cancellation requests. We will certainly try our best but there are no guarantees. Unfortunately, once you've completed checkout we're unable to make changes to your order.We understand that sometimes there are situations where you may not be completely satisfied with your order/product or its fulfillment. ZoZo music is a family owned business that is dedicated to providing musicians with the highest quality products at the lowest possible prices. ZoZo Music focuses on both online sales and retail sales at our physical store located in San Antonio, Texas. This allows us to offer our customers the absolute best price around and the best customer service in the industry. We believe that today's satisfied customer is tomorrow's loyal patron. ZoZo Music offers a wide variety of musical instruments and accessories to suit the needs of every musician, from the first time musical novice to the seasoned expert. We carry many of the traditional brands, brands whose names and reputations are tried and true, as well as unique brands that are often difficult to find. At ZoZo Music, we are committed to providing our customers with the best possible on-line shopping experience. This includes a commitment to excellent customer service, even after your order has been delivered. Please send us a message containing the following order identifiers so we can service your request in a more efficient and timely manner. 12 Digit Numerical Value - 123456789123. Sign up to our newsletter for special deals. This item is in the category "Musical Instruments & Gear\String\Folk & World\Banjos". The seller is "zozomusic" and is located in this country: US. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech Republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, China, Sweden, Korea, South, Indonesia, Taiwan, South Africa, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Bahamas, Israel, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Bahrain, Croatia, Republic of, Malaysia, Brazil, Chile, Colombia, Costa Rica, Panama, Trinidad and Tobago, Guatemala, Honduras, Jamaica, Antigua and Barbuda, Aruba, Belize, Dominica, Grenada, Saint Kitts-Nevis, Saint Lucia, Montserrat, Turks and Caicos Islands, Barbados, Bangladesh, Bermuda, Brunei Darussalam, Bolivia, Ecuador, Egypt, French Guiana, Guernsey, Gibraltar, Guadeloupe, Iceland, Jersey, Jordan, Cambodia, Cayman Islands, Liechtenstein, Sri Lanka, Luxembourg, Monaco, Macau, Martinique, Maldives, Nicaragua, Oman, Peru, Pakistan, Paraguay, Reunion, Vietnam, Uruguay.